Laguna Global Dubai
Terms & Conditions
These terms govern website use, spa enquiries, bookings, promotions, and visits to Laguna Global branches in Dubai. By using this website or confirming a booking, you agree to the terms below.
Last updated: 13 October 2026
Bookings and confirmation
A booking is confirmed only when the selected branch acknowledges the requested date, time, service, and price. Website availability is indicative and may change before branch confirmation.
Arrival and late attendance
Guests should arrive 10 to 15 minutes before the appointment. Late arrival may reduce treatment time so later guests are not delayed, while the confirmed charge may remain unchanged.
Health and suitability
Guests must disclose injuries, allergies, pregnancy, medication, skin conditions, or health concerns that may affect treatment. Laguna Global may adapt, postpone, or decline a service where safety requires it.
Prices and payment
Prices are in UAE dirhams unless stated otherwise. Confirm the current price, duration, inclusions, and accepted payment method with the branch before treatment.
Cancellation and changes
Contact the branch as early as possible to cancel or reschedule. Promotion-specific or advance-payment terms communicated at booking take priority for that booking.
Guest conduct
Respectful conduct toward staff and other guests is required. Unsafe, abusive, illegal, or inappropriate behaviour may result in immediate termination of the visit without refund.
Personal belongings
Guests remain responsible for valuables and personal belongings. Bring only items needed for the appointment.
Website use
Do not misuse the website, attempt unauthorized access, interfere with availability, scrape protected systems, or submit false conversion requests.
Limitation
Nothing in these terms excludes rights that cannot legally be excluded under UAE law. Services are wellness treatments and are not a substitute for medical diagnosis or care.